Last Revised on September 28, 2026
This Privacy Policy for Hellstar (“Company”, “we”, “us”, or “our”) describes how we collect, use, and disclose information about users of our website, services, tools, and features (collectively, the “Services”). Our website is operated through hellstarclothingstore.com.
For the purposes of this Privacy Policy, “you” and “your” means you as the user of the Services. We are committed to protecting and respecting your privacy.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING, ACCESSING, OR DOWNLOADING ANY OF THE SERVICES, YOU AGREE TO THE USE OF INFORMATION ABOUT YOU AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OR USE THE SERVICES.
1. Updating This Privacy Policy
We may modify this Privacy Policy from time to time, in which case we will update the “Last Revised” date at the top of this Privacy Policy. If we make changes, such changes will be posted on our website.
Please check this Privacy Policy periodically for updates or changes. Where required by applicable law, we may provide notice to you or obtain your consent before certain changes become effective.
The updated Privacy Policy will become effective when posted, or on any later date specified in the updated Privacy Policy or required by applicable law.
IF YOU DO NOT AGREE TO AN UPDATED PRIVACY POLICY, PLEASE DO NOT CONTINUE TO ACCESS OR USE THE SERVICES.
2. Hellstar’s Collection and Use of Information
A. Information You Give to Us or We Collect
In order to provide products, services, customer support, and other features, we may ask you to provide certain information about yourself. This information may include:
- Basic contact details, including your name, email address, mailing address, and phone number. We may collect these details to communicate with you, process orders, provide products and services, and provide customer support.
- Account information, including username, password, and account preferences, if you choose to create an account.
- Payment information, including payment details and billing information required to process your purchase.
- Shipping and delivery information necessary to fulfill and deliver your orders.
- Information you choose to provide when communicating with us, including information contained in emails, customer service requests, reviews, or other communications.
- Other information that you voluntarily provide when using our Services.
You may choose not to provide certain information. However, doing so may prevent you from using certain features of the Services, including purchasing products or creating an account.
B. Technical Information We Collect About You and Your Interaction With the Services
When you use our Services, we may automatically collect certain information about your interaction with our website and Services (“Usage Data”).
This information may include:
- Device information
- Device type and model
- IP address
- Browser type
- Date and time of website visits
- Operating system
- Log information
- Pages viewed
- Referring pages
- Clickstream information
- Website interaction data
- Advertising and analytics information
- Other technical information relating to your use of the Services
We may use automatically collected information to improve our website, understand how visitors use our Services, personalize content, provide relevant offers, conduct analytics, prevent fraud, maintain security, and improve the overall customer experience.
C. Our Legal Bases for Processing Information About You
Where applicable, we process information about you in order to perform our obligations to you, including to:
- Provide products, Services, content, and functionality.
- Communicate with you about your purchases and customer service requests.
- Process and fulfill your orders.
- Send necessary order-related communications, including order confirmations and shipping updates.
- Process payments made through the Services.
- Create, maintain, and secure customer accounts.
- Provide customer service and support.
Where required by applicable law, we may process your information based on your consent, including to:
- Send newsletters or promotional communications.
- Personalize your experience.
- Communicate with you about products, services, offers, promotions, and other information that may be relevant to you.
- Conduct certain analytics and marketing activities.
We may also process information where necessary for our legitimate business interests, including to:
- Send administrative, security, privacy, and service-related communications.
- Improve the functionality and presentation of our Services.
- Conduct troubleshooting, analysis, testing, research, and statistical activities.
- Maintain the safety and security of our website, customers, and Services.
- Detect, investigate, and prevent fraud and unauthorized activity.
- Comply with applicable legal obligations.
We may also use information as necessary to enforce our terms and policies and to protect our rights, customers, Services, and business.
3. How Hellstar Shares Information About You
In certain circumstances, we may share information about you with third parties in accordance with applicable laws.
We may share information:
- With service providers for business purposes. These may include payment processors, website hosting providers, analytics providers, security providers, email service providers, shipping and fulfillment providers, customer service providers, and professional advisors. These service providers may assist us with order processing, payment processing, delivery, customer support, data storage, security, fraud prevention, analytics, communications, and other business functions.
- For legal reasons and to protect our Services and business. We may disclose information when reasonably necessary to comply with applicable laws, legal processes, governmental requests, court orders, protect our rights or property, protect our customers or other individuals, or establish, exercise, or defend legal claims.
- In connection with a business transaction. We may share information in connection with a merger, acquisition, restructuring, financing, sale of assets, bankruptcy, or other business transaction involving all or part of our business.
- To enforce applicable policies and terms. Information may be disclosed where necessary to enforce our applicable terms, policies, or agreements.
- To protect safety and security. We may disclose information when necessary to protect the security and integrity of our website, Services, systems, customers, or other persons.
- At your direction or with your consent. We may share information when you specifically request or authorize us to do so.
Any sharing of information will be subject to applicable laws and the purposes described in this Privacy Policy.
4. How Long Do We Store Information About You?
We retain personal information for as long as reasonably necessary to provide our Services, process transactions, provide customer support, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce applicable agreements.
When you purchase products from us, we may retain relevant transaction and customer information for as long as reasonably necessary to meet applicable legal, accounting, tax, product, safety, warranty, and business requirements.
Information that is no longer necessary may be deleted, anonymized, or securely archived in accordance with applicable laws and our internal retention practices.
Cookies and similar technologies may remain on your device for different periods depending on their purpose and your browser settings.
5. Where Do We Store Information About You?
Information collected through our Services may be stored or processed by us or by our service providers in countries other than the country in which you live.
Where personal information is transferred across borders, we will take reasonable steps to protect that information and process it in accordance with applicable privacy laws.
Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.
6. Cookies and Other Tracking Technologies
We may use cookies and similar technologies to collect information about your browsing activities and interactions with our Services.
Cookies may help us:
- Recognize returning visitors.
- Maintain shopping and account functionality.
- Remember preferences.
- Understand how visitors use our website.
- Improve website performance and functionality.
- Analyze traffic and usage patterns.
- Support security and fraud prevention.
- Provide relevant content and marketing.
You may be able to control or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.
Most browsers accept cookies automatically, but you may configure your browser to block, delete, or limit cookies.
Do Not Track Signals
Some browsers may allow you to transmit a “Do Not Track” signal when visiting websites. Our Services may not respond to all browser-based Do Not Track signals.
Analytics
We may use analytics technologies to understand how users interact with our Services. Analytics information may be used to improve website functionality, customer experience, performance, security, and marketing activities.
7. Social Features
Our Services may include features that allow interaction with third-party social media platforms or other services.
If you use such features, the relevant third party may collect or receive information about you according to its own privacy policy and terms.
Information that you voluntarily make publicly available through third-party platforms may be accessible to other users of those platforms.
We do not control the privacy practices of third-party social media platforms.
8. Third-Party Websites and Services
Our Services may contain or interact with services operated by third parties.
We do not control third-party websites, services, applications, or platforms and are not responsible for their content, privacy practices, security practices, or handling of personal information.
Any information you provide directly to a third party is subject to that third party’s applicable privacy policy and terms.
We encourage you to review the privacy practices of third parties before providing them with personal information.
9. Children’s Privacy
Our Services are not directed toward children under 13 years of age, and we do not knowingly seek or intentionally collect personal information from children under 13.
If we become aware that we have unintentionally collected personal information from a child under 13, we will take reasonable steps to delete that information.
If you are a parent or guardian and believe that a child under 13 has provided personal information to us, please contact us using the contact information provided in Section 13.
10. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no method of electronic transmission, storage, or security system is completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.
You should avoid sending sensitive or confidential information through unsecured communication channels.
Once we receive personal information, we take reasonable precautions to limit access to that information and maintain appropriate security measures.
11. California Privacy Rights
This section applies to California residents where applicable under California privacy laws.
A. Categories of Personal Information
Depending on how you interact with our Services, we may collect categories of information that may include:
| Category | Examples | May Be Collected? |
|---|---|---|
| Identifiers | Name, email address, postal address, IP address | Yes |
| Customer Records Information | Name, contact details, billing information | Yes |
| Commercial Information | Products purchased or considered | Yes |
| Internet or Network Activity | Website interactions, browsing information | Yes |
| Geolocation Information | General location information derived from technical data where applicable | May be collected |
| Inferences | Preferences or interests inferred from interactions with our Services | May be collected |
We may disclose certain categories of information to service providers for business purposes as described in this Privacy Policy.
We do not use this Privacy Policy to create rights that do not otherwise exist under applicable law.
B. California Privacy Rights
Subject to applicable law and certain exceptions, California residents may have rights regarding their personal information, including:
Right to Know: You may have the right to request information about the personal information we collect, use, or disclose.
Right to Delete: You may have the right to request deletion of personal information, subject to applicable exceptions.
Right to Correct: You may have the right to request correction of inaccurate personal information.
Right to Opt Out: Where applicable, you may have rights relating to certain uses or disclosures of personal information.
Right to Non-Discrimination: You may have the right not to receive discriminatory treatment for exercising applicable privacy rights.
Exercising California Privacy Rights
To submit a privacy request, please contact us using the email address provided in Section 13.
We may need to verify your identity before processing certain requests.
12. European Economic Area and Other Privacy Rights
This section applies where applicable to individuals located in the European Economic Area or other jurisdictions that provide similar privacy rights.
Depending on applicable law, you may have certain rights relating to your personal information, including:
- Access: The right to request access to personal information we hold about you.
- Portability: The right to receive certain personal information in a structured and commonly used format.
- Correction: The right to request correction of inaccurate personal information.
- Erasure: The right to request deletion of personal information in certain circumstances.
- Restriction: The right to request restriction of processing in certain circumstances.
- Objection: The right to object to certain processing activities.
- Marketing Objection: The right to object to direct marketing communications.
- Withdrawal of Consent: Where processing is based on consent, you may withdraw your consent at any time.
These rights may be subject to limitations and exceptions under applicable law.
We may retain information where required or permitted by law, including where necessary to comply with legal obligations, resolve disputes, protect our rights, or maintain necessary business records.
Complaints
If you have concerns about how we process your personal information, please contact us first so that we can review and address your concern.
Where applicable law provides you with the right to lodge a complaint with a relevant data protection authority, you may exercise that right.
13. Contact Us
If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, or have concerns about the handling of your personal information, please contact us:
Email: seanie@hellstarclothingstore.com
Website: hellstarclothingstore.com
We will review privacy-related requests and respond in accordance with applicable law.